Technical Support Engineer

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Job Description

As we shape the future, we’re looking for people to continue to build on our history of pushing boundaries, shattering expectations, and evolving to solidify connections with adult consumers. In pursuing our mission, we require a passionate team of diverse backgrounds, viewpoints, and ideas. Our strong brand heritage provides our employees with challenging and rewarding careers, along with real growth opportunities. As the Technical Support Engineer, you will coordinate the design, modification, installation, maintenance, repair and troubleshooting of all products making and finishing machinery and processes by all brand verticals. You will also be responsible for training personnel as needed. Key Responsibilities • Supervise machine repairs. • Troubleshoot machines. • Supervise and train personnel. • Advise Central Shipping Parts on parts updates and revisions. • Perform Factory Acceptance Test. (FAT) • Create and carry out installation and maintenance plans. • Evaluate machine efficiencies and maintain records. Required Qualifications • 7 to 10 years of manufacturing and packaging machine experience • Background in machine design, installation, repair, and PLC knowledge. • Supervisory skills • Proficient in AUTOCAD • Analytical and critical thinking skills • Able to travel Preferred Qualifications • Hands on experience with project design, construction, and testing a plus Physical Requirements • May be sitting and/or using computers for extended periods of time. Also standing and working around and on equipment

 

 

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Our client at WORKFORCE INTERNATIONAL is currently seeking a Support Technician. As we shape the future, we are actively seeking individuals who will contribute to our history of pushing boundaries, exceeding expectations, and evolving to strengthen connections with adult consumers. To fulfill our mission, we are assembling a passionate team with diverse backgrounds, perspectives, and innovative ideas. Our well-established brand legacy offers our employees not only challenging and fulfilling careers but also substantial opportunities for personal and professional growth. In the role of Technical Support Engineer, you will oversee a spectrum of responsibilities, including the coordination of design, modification, installation, maintenance, repair, and troubleshooting activities for all products related to manufacturing and finishing machinery across our brand verticals. Additionally, you will play a pivotal role in training our personnel as required. Key Responsibilities

• Supervise machine repairs.
• Conduct troubleshooting on machinery.
• Provide supervision and training to personnel.
• Offer guidance to Central Shipping Parts regarding parts updates and revisions.
• Execute Factory Acceptance Tests (FAT).
• Develop and implement installation and maintenance plans.
• Assess machine efficiencies and maintain comprehensive records.

Required Qualifications

• 7 to 10 years of experience in manufacturing and packaging machinery.
• Proficiency in machine design, installation, repair, and PLC knowledge.
• Strong supervisory skills.
• Proficient in AUTOCAD.
• Exceptional analytical and critical thinking abilities.
• Willingness and ability to travel.

Preferred Qualifications

• Hands-on experience with project design, construction, and testing is a valuable asset.

Physical Requirements

• May involve extended periods of sitting and computer usage.
• Also includes standing and working around and on equipment